Privacy Policy
Last Updated: August 11, 2026
Helping Hand Hammocks respects your privacy and is committed to protecting the personal information you provide when visiting our website, making a purchase, or contacting us.
Information We Collect
When you visit our website, place an order, contact us, or otherwise interact with our business, we may collect information such as:
Name
Email address
Phone number
Billing and shipping address
Order and transaction information
Information you voluntarily provide through contact forms or other communications
Device, browser, website usage, and cookie information
Payment information may be processed securely by our payment processing providers. Helping Hand Hammocks does not necessarily receive or store your complete payment card information.
How We Use Your Information
We may use your information to:
Process and fulfill orders
Provide shipping and order updates
Respond to questions and customer service requests
Process returns, exchanges, or product replacement requests
Maintain and improve our website and products
Prevent fraudulent or unauthorized transactions
Send marketing communications when you have chosen to receive them
Comply with applicable legal and regulatory requirements
Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate our business, including website hosting and e-commerce providers, payment processors, shipping carriers, analytics providers, and other companies that assist us in providing our services.
These providers may process information according to their own privacy policies and applicable law.
Cookies & Website Analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, remember preferences, and improve the customer experience.
Some cookies may be provided by third-party services used by our website.
Depending on your location and the features available on our website, you may have options to manage certain cookie preferences through your browser or website cookie settings.
Email Communications
If you choose to subscribe to marketing emails, we may use your email address to send information about products, promotions, company updates, or other news.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in those emails.
Transactional communications related to an order or customer service request may still be sent when necessary.
Protecting Your Information
We take reasonable steps to protect the personal information entrusted to us. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements.
Children's Privacy
Our website and products are intended for purchase by adults. We do not knowingly collect personal information directly from children through our website.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business, website practices, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Helping Hand Hammocks through the contact information provided on our website.